Free US Shipping on orders $200+

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FAQ

Products

We source all if not most of our products ethically made in the USA or from women-run businesses. #GirlPower

Most of our packaging is 100% recyclable or made from Post-Consumer-Waste. Some mailers/shipping packaging is also 100% compostable – being environmentally friendly and sustainable is a top priority for us. 

Returns/Shipping

Hell YEA! Spend $250 and receive free shipping :)

For orders shipped to anywhere outside the United States, any duties and taxes incurred are the responsibility of the recipient and are payable upon receipt of the goods.

International orders take on average 2-7 weeks to arrive at their destination.

Most items are shipped via USPS. If you would like to get a package ASAP, please shoot us an email sales@bloodygirlgang.com. Bloody Girl Gang is not responsible for any stolen packages, please be sure you submit a safe delivery address and communicate with your local carrier about any specific delivery requests. Once an item shows as delivered we are unable to acquire additional information in most cases and are not responsible for replacing or refunding the order. If you would like us to include signature confirmation, please shoot us email and we'll do it for no charge.

Qualify for free shipping if your order total exceeds $200 after the promo code is entered for US customers and $250 worldwide.

We do not offer exchanges or refunds, but can offer you store credit if contacted within the 5 day window. You must contact us before posting it back to us. We will not accept packages returned to us that have not been in contact with us first. Please note that we do not accept requests for returns on sale items as they are final sale.

While we do not except returns we will accommodate exchanges.Should you have any issues with your order, please email us at info@bloodygirlgang.com within 5 days of receiving your order.

We offer return shipping, less a $10 restocking fee from your return credit. Email us first within 5 days of receiving your order at info@bloodygirlgang.com. We will issue you a free return postage via email. You have 5 days once you receive the postage to put your item in the mail in unwashed, unworn condition in the original polybag. If you're late beyond the above timeframe, we will still accept your package less a 20% restocking fee within 30 days. Returns are not accepted beyond 30 days. If your item returns to us without original packaging and needs to be refurbished (cleaned, folded, and relabeled) you will be given store credit less a 15% cleaning fee. This fee may be additional to the 20% fee if your item is also late. Sale items are final sale and cannot be returned.

After contacting us, you have 5 days to post the item using the return label we issue you. We cannot guarantee stock availability for a return and issue store credit to choose your exchange item. If we receive a return item past the stated window of time (5 days to contact, 5 days to ship), we can offer you store credit, less a 20% restocking fee. We cover the cost of your first return from an order less a $10 restocking fee, but each subsequent return from that order number will incur a shipping fee. We send your store credit once we receive your unworn, unwashed, damage free item. 

Additionally, we do not accept returns and cannot accept responsibility for garments past the 30 day purchase mark. 

We ask that you triple check our size chart before ordering. All sale items are final sale. Additionally, items returning to us must be in unwashed, unworn, brand new condition (no stains, odors, pet hair, etc.) otherwise a cleaning fee of 15% will be subtracted from your store credit. Keep those kitties away from your returns!

All sale items are final and non-refundable. 

Once we hand your package off to the post office it is out of our control and the post office is responsible for it.  If you have questions as to location of your package you will need to contact your local post office as soon as possible.

The customer is responsible for entering the correct shipping address.  If a package is returned due to an incorrect address you will be responsible for the shipping cost to get it to you.  If you entered the wrong address contact us as soon as possible.

Shopping

Sorry, only one promo code per order and we suggest you sign up for our newsletter to receive exclusive VIP discounts. *Discount codes cannot be used with automatic discount.

Others

We’re always open to collaborations with like-minded companies and organizations. Please contact us at info@bloodygirlgang.com to discuss working together.

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