FAQ

If you don't find what you're looking for, email 

bloodygirlgang@gmail.com



Domestic Shipping

Most items are shipped via USPS. If you would like to get a package asap, please shoot us an email. Bloody Girl Gang is not responsible for any stolen packages, please be sure you submit a safe delivery address and communicate with your local carrier about any specific delivery requests. Once an item shows as delivered we are unable to acquire additional information in most cases and are not responsible for replacing or refunding the order. If you would like us to include signature confirmation, please shoot us email and we'll do it for no charge.

What about International Shipping?

We ship all over the world! International orders are also shipped via USPS First Class within 5-10 business days. Depending on where you exist in the world, it can take longer than the standard one week for domestic shipping. For example, packages to Australia can take up to 6 weeks! Although we do everything we can to ensure a speedy delivery, once we ship it, it’s up to USPS and your country's postal system.

Shipping prices are calculated during the check-out process and are based on quantity purchased and your location. Customs and import duties may be applied to your order when it reaches its destination. Bloody Girl Gang is not responsible for these fees.

Returns

Should you have any issues with your order, please email us at bloodygirlgang@gmail.com within 5 days of receiving your order. We do not offer refunds, but can accommodate most exchanges if contacted within the 5 day window. You must contact us before posting it back to us. We will not accept packages returned to us that have not been in contact with first. Please note that we do not accept requests for returns on sale items as they are final sale.

After contacting us, you have 5 days to post the item at your own expense with tracking to us at 1400 Pine St #641882, San Francisco CA 94109. We cannot guarantee stock availability if we do not receive return shipment confirmation within 5 days. If we receive a return item past the stated window of time, we can offer you store credit, less a 20% restocking fee. We do not cover the cost of shipping on a return or exchange. We do not send your exchanged item, or store credit, until we receive your unworn, unwashed, damage free item. 

Additionally, we do not accept returns and cannot accept responsibility for garments past the 30 day purchase mark. Whew! 

We ask that you triple check our size chart before ordering. All sale items are final sale. Additionally, items returning to us must be in unwashed, unworn, brand new condition (no stains, odors, pet hair, etc.) otherwise a dry cleaning fee of 10% may be requested at the expense of the customer. Sorry, babe.

All sale items are final and non-refundable. 

What if I bought something and you later have a sale? 

Apologies, we cannot accommodate price adjustments.

Custom

Yes we do custom designs for the right projects. Please contact us for any question at bloodygirlgang@gmail.com.

WANT TO COLLABORATE?

We’re always open to collaborations with like-minded companies and organizations. Please contact us at bloodygirlgang@gmail.com to discuss working together.

Press Inquires

Want to feature Bloody Girl Gang? Please contact us at bloodygirlgang@gmail.com for any press questions or inquiries. 

BECOME A STOCKIST

It's easy to become a retailer with Bloody Girl Gang. Email us at bloodygirlgang@gmail.com and will send a price list and catalog.